Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: First Class Mail via US Postal Service Shipping is FREE in the USA!! Priority Mail or Express Mail is available at additional charge. Shipping to Canada or other countries outside the USA is available if you wish to pay the shipping costs.
Q: How long does it take to process my order?
A: Orders are processed and shipped everyday, so you can expect your order to be processed and shipped within 24 hours (excluding holidays).
Q: What if I want to purchase a large quantity? Do you offer wholesale rates?
A: Yes, we do offer wholesale rates for orders of 13 or more ties. Please contact us for those rates at firstname.lastname@example.org